Add a Website Skype Button to Talk With Leads and Customers

This post demonstrates several ways to add click-to-call and click-to-chat Skype button functionality into your website. Beyond just being a modern way to use a web browser, it enables a modern approach to interacting with leads and customers. There is good reason to do this. Let me tell you why… A New Definition of “Social” Brands The …

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9 Pro Tips for GTM Auto Event Tracking and the Click Element Variable

This week I did a Google Tag Manager implementation where I had no control over the site’s source code and no access to the site’s developers. It’s an imperfect situation but luckily, GTM Auto Event Tracking affords a solution that is very effective considering these constraints. This post is meant share a few tips on …

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Web Addresses Explained: What Every Human Should Know About URLs

If you can remember your elementary school English lessons, you might recall learning how to format postal addresses so you could send a letter or navigate yourself to a particular destination. Today, most of us navigate to Web addresses far more often than street addresses and yet we no sense about how web addresses work, what …

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8 Tips for Writing a Great Startup Company Description

I spent some time at Rise Conference here in Hong Kong this week. The conference hosts a few hundred startups from all across Asia and offers each of them a booth, an opportunity to pitch, and the hope of meeting their next, investor, engineer, or growth hacker. It was complete startup sensory overload. The talks …

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Google Analytics to Google Spreadsheets is Data to Insights

When you reach the limits of Google Analytics custom reports and you still need more, Google Spreadsheets and the Google Analytics Add-On can take you past sampling, data consistency and dimension challenges. This post is all about the Google Analytics + Google Spreadsheets workflow. It is an end-to-end example of how you can extract more …

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How To Add Multiple Columns to Google Spreadsheets

I recently ran into this problem when I was looking at someones Adwords account and wanted to get an idea about all the unique keywords that they were using.  I used the following formula to get an array of all unique keywords: =UNIQUE(SPLIT(CONCATENATE(‘Keyword Report’!B2:B),” “)) But then I encountered a problem: “Error Result was not automatically …

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